About the Organization

A leading enterprise in the manufacturing sector faced challenges in managing its sales-to-order lifecycle, supplier data, and operational efficiency. With multiple stakeholders involved, a streamlined and automated approach was required to eliminate inefficiencies and enhance collaboration.

Challenges

• Inefficient management of the sales to order lifecycle and lack of visibility into order status.​

• Disconnected supplier data and manual document management, causing delays and errors.​

• Key systems were not integrated, hindering collaboration and operational efficiency.

Solution

• Salesforce Sales Cloud was implemented to automate and streamline the sales to order lifecycle.​

• Supplier360 provided a unified supplier profile for better data accuracy.​

• Automated quotation & document management with version history tracking.​

• Integrated key systems to enhance visibility and collaboration.​

• Configured automation and approval processes to reduce manual effort and improve efficiency.​

Result​

• Faster and more accurate order processing, improving customer satisfaction.​

• A single source of truth for suppliers, enhancing decision-making.Streamlined document management and faster approvals.​

• Enhanced cross-department collaboration and reduced operational bottlenecks.​

• Significant reduction in manual tasks, increasing overall productivity.​

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