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When it comes to CRM, anywhere we go in India or across the globe, everywhere we see Salesforce and Salesforce consulting partners We all know what Salesforce is. what does it do? how does it work? and like everything about Salesforce. But there is a very common question that people usually ask i.e.
Who are Salesforce Consulting Partners? What do they do?
So let me throw some light on the Salesforce Consulting Partner
Who are Salesforce Consulting Partners?
So, Salesforce Consulting Partners are the companies or organizations that work with Salesforce and help other companies to implement, customize, enhance, and upgrade their Salesforce CRM to its fullest. These are the companies that help you to make proper use of your Salesforce CRM.
Also, these companies will help to reach your sales & marketing goals, upgrade your Salesforce skills, and most importantly help you boost your business.
Over the years the number of Salesforce users has increased in large numbers and so is the demand for Salesforce Consulting Partners. Different companies have different reasons to look out for a Salesforce Consulting as per their requirements.
Whether you are a small or large firm, there are always some top qualities of a Best Salesforce Partner that you must check before finalizing any consulting company.
Have a look at some qualities of a salesforce consulting partner:
1. Salesforce Certified Employees
Many companies state to be Salesforce Consulting but just saying so is not enough. To be one the company should have Salesforce-certified employees who can help you in implementation and can match your requirements. There are no. of certifications one can earn to be successfully certified. Some of the most common yet necessary certified employees that a consulting should have are as follows:
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Certified Administrator
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Certified Platform Developer
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Certified Analyst
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Certified Solution Consultant
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Certified Assurance Consultant
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Certified Data Architecture Management Designer
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Certified Integration Architecture Designer
2. Work Experience still matters
Yeah! Giving chances to newcomers is good but consulting partners with good experience is the best. A good Salesforce Consulting partner must have proven work experience in different platforms offered by Salesforce such as Sales Cloud, Service Cloud, Marketing Cloud, etc. to handle your projects appropriately.
Maintain transparency and ask them out about the projects handled and experience. This will help you in deciding whether a particular firm can help you with your Salesforce integration and customization or not. You can also go through the reviews the company has like on AppExchange where you can find the company’s reviews related to previous work.
3. Compatibility always works
How compatible are you with your partner? This question is also applicable when choosing a consulting firm or company. There should be an easy understanding between you and your consulting partner. Salesforce has many platforms and Salesforce Consulting partner companies provide support for these platforms. But before anything else, the Consulting should understand your business and core problems to give you the best possible solution. The same is true with you also. You should also understand their procedure to solve any problem. So a good Consulting partner understands your business and delivers solutions that are best for their clients.
4. Blueprint of process.
A consulting partner who has a clear idea about things must recommend A Best Salesforce Partner who should be able to give you a clear blueprint of all the processes and work that is to be done by them. A prior blueprint of the beginning-to-end process would help you to understand better whether the firm will be able to work on the given things or not. A Consulting that can’t provide the process chart can never be able to help you. So providing the layout of every single process is one of the best qualities of a good Salesforce Consulting Partner.
5. Good Knowledge of Salesforce Products
Good knowledge about the field you are involved in is a must and the best. Your Salesforce partner knowledge about all the products that Salesforce offers like Salesforce Analytics, Salesforce Marketing Cloud, Sales Cloud, etc. This is the key quality of any Salesforce Consulting as the firm that itself knowledge about the products can never help you in implementing or customizing things using these products.
6. A Great Problem Solver
One of the key skills of any Salesforce Consulting partner is to deliver unique, creative, and complex problem-solving ideas. Your partner should seek your every problem as a unique one and should respond accordingly. So good and confident problem-solving consulting will help you in delivering quick and effective results. This will ultimately uplift your business and helps you to reach the next level of success. In total, a good Salesforce consulting partner should be a good problem solver.
These are some of the characteristics of any Salesforce consulting partner. So before paring up with any consulting, this is your prime duty to assure whether the particular consulting would be helpful for your company or not.
Does your Salesforce partner have these qualities?
And to find a Salesforce Consulting Partner you can Checkout AppExchange from Salesforce
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