Publish date:

• 16th February, 2024

Dear readers, Salesforce Inc. is the world’s numero uno CRM tool and it has something to offer for the marketing & sales team, whether they are working for small or big companies. If a business requires a CRM  at scale or ideal for an MNC then Salesforce is the tool that springs to mind. It can be personalised to meet any use case one can visualise.  In today’s blog, we look at the burning question of the costs involved in adopting Salesforce for a business.

To begin, as most of us know, the Salesforce CRM tool is a basic simple structure. Companies can either work after purchasing license(s) or work within the constraints that the platform offers to save costs. But to give our readers an initial range, it can vary from USD 5000 to over USD 100000 based on the below criterion:

• The capabilities & expertise of the Salesforce implementation agency or consultant that has been chosen to be your official project partner

• The amount of data that has to be migrated

• The technical complexity of the proposed Salesforce org build.

• The level of customization sought. The more customization envisaged the higher costs involved

• The number of third-party apps and tools that need to be integrated with the proposed org

• Implementation of Salesforce org from the beginning or migration from a previous platform

• Support services needed post-implementation (as in duration and so on)

Let’s study them in detail:

• Customisations – The biggest advantage of Salesforce is its high levels of customisations. With the Salesforce partner, companies can obtain unique orgs for each team and even team members. This all comes at a cost.  Based on the work involved in creating a custom app, expect to be charged USD 30 and above per hour for a skilled Salesforce developer working for Salesforce Consulting Partners.

• Third-party integrations – Be it WhatsApp, slack, or MS Office, Salesforce is easily integrated with a range of business tools that make life & work much simpler. No more toggling. Most work can happen from one screen including video calls on Zoom.

• Migration of data/information – Planning to upgrade Salesforce to another CRM platform or a legacy system, the current data must be migrated to it. Salesforce Consulting Partners will assist in data cleaning, structuring, and matching it with the variable fields inside Salesforce, and last but not least, export the data from the current system to Salesforce.org.

• Consulting – Instead of opting for a chaotic DIY mode, Salesforce Consulting Partners will handle smoothly & seamlessly the Salesforce deployment that addresses your business concerns and sets up a company for success. The Salesforce Consulting Partners take care of everything from A to Z such as selecting the relevant platform, data migration from the current repository tool, customised user training for different roles and teams, and comprehensive support services like Codleo do with a dedicated team for anything & everything that needs to be investigated post-implementation. Your budget determines you're opting for a boutique Salesforce Consulting Partner like Codleo or a small-scale partner.