Apply Now

ENTER THE REQUIRED FIELD.
To Top
Improving CRM Experience

IMPROVING CRM EXPERIENCE – The Anywhere Experience

Publish date:

"Now is the time for us to look after the people who work for us. When a company steps up at a time like this, it builds loyalty, commitment, and long-lasting teams." – Quote by Arjun Agarwal.

Covid-19 keeps featuring in this column over and over again, I know it's boring and sounds monotonous. But the event of our lives and many generations is a part of our daily lives and businesses. Thus we have to talk about it and its effect on us all. In this blog, we look at how Salesforce CRM which is the world's number 1 Customer Relationship Management software has made changes to adapt to the current situation. By keeping their ears open, they have heard from their customer base on how to be more productive and keep their employees who work remotely engaged, occupied, and content.

Thus comes into play Salesforce anywhere the highlights of which are:

  • Powered by ​Salesforce Customer 360, all of Salesforce applications pertaining to the domains of marketing, sales, commerce, service, and IT connect in one centralised place. Thus everyone in every team has the same view to the customer wherever they might be. Everyone is on the same page.

  • The Salesforce anywhere application or app, inserts chat, alerts, comments, and video directly into the Salesforce experience. Thus no client feedback gets lost in the process.

  • Their app development tools allow businesses to build, manage, and scale employee apps and services at the earliest and safely.

  • Mulesoft allows data integration into salesforce

  • Tableau allows teams to visualise and decode stacks of data

  • Upgrading skills of employees is possible via their online training tool –Trailhead

Sachin Gangaputra based in Bangalore, working for an IT stary-up says "Salesforce anywhere is the most efficient tool for a company to allow its remote members to function as a unit. The physical spaces might be gone but we remain united in work & spirit thanks to CRM Salesforce".

The pandemic won't last forever but it has forced all of us to change our lives, business models, and how to be productive from home. We hope that the tools provided by Salesforce will help keep your team members busy from their homes, where they stay safe and physically isolated. Use the best tools to be an effective business even in these dark times with Salesforce CRM and its magical powers.

About the Author

author
RS Maan

Maan joined Salesforce Ecosystem in 2008 with entry of Salesforce in APAC region. He worked on many of the underlying Salesforce Products & it’s functionality, including Heroku, Chatbots, and Einstein before leading Codleo Consulting - Leading Partner of Salesforce.com & Salesforce.org. In his spare time, he immerses himself in travel, books and spirituality.

Recent Posts

Salesforce Development Services

Signs Your Business Needs Salesf...

Struggling with inefficiencies in Salesforce? Learn the key signs your business needs Salesforce development and how to get started for growth....

Salesforce Consulting Services

How Professional Services Firms ...

Discover how professional services firms can streamline client management, boost satisfaction, and drive growth using Salesforce. Learn practical tips...

Salesforce Implementation Services

HOW UNIVERSITIES USE SALESFORCE ...

Learn how Salesforce higher education solutions build lifelong relationships with alumni and explore the benefits of Salesforce for universities....

Salesforce Consulting Services

SALESFORCE EMAIL MARKETING BEST ...

With our guide on Salesforce for email marketing, discover how to leverage AI, automate campaigns, and best practices in email marketing....

Salesforce Consulting Services

WHY CHOOSING SALESFORCE FOR ATTO...

Feel messed up with caseload optimization in your legal company? Explore the reasons for choosing Salesforce for attorneys and law firms....

LET'S MEET

Mob: +91 93118 16065

India Office Address

603 D-Mall Netaji Subhash Place, Delhi 110034 IND

Logix Cyber Park, Tower D, 9th & C-28 & 29, C Block, Sector 62,Noida, Gautam Buddh Nagar, Uttar Pradesh 201301

US Office Addresses

16192 Coastal Highway Lewes, Delaware 19958 USA

539 W. Commerce St Suite 6079, Dallas, TX 75208 USA

consult@codleo.com