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TOP CRM TOOLS THAT SHOULD BE IN THE WISHLIST OF EVERY TYCOONS

Customers and their happiness are the reason why businesses exist and thrive. They are at the heart of every business of any nature & size, and one sh...

SMALL WAYS TO BE MORE EFFICIENT AND ORGANISED IN 2021

Its never too late for anything. This applies to all most all aspects of life such as getting a wardrobe makeover, beginning a fitness program, starti...

CHOOSING APPS FOR SMALL AND MEDIUM SECTOR ENTERPRISES (SMSEs)

Small and Medium sector companies are usually family or partnership based enterprises. They have their own set of challenges and issues...

HOLISTIC CUSTOMERS VIEW - KEY TO SUCCESSFUL CLIENT ENGAGEMENT

With data integrated, there is a unified view (360 degrees) of the customer lifecycle. Everyone has access to the same data and can work together. ...

WHAT IS DIGITAL TRANSFORMATION & WHY IT’S IMPORTANT FOR BUSINESSES

An important role in the digital transformation of a business is a reflection of the current state of affairs. An honest reflection can lead to strate...

DIFFERENT WAYS ARTIFICIAL INTELLIGENCE CAN EMPOWERS SALES TEAMS

Artificial intelligence (AI) is continuing its migration out of the research lab and into the world of business. AI walks side by side in this journey...

HOW TO BUILD A SUCCESSFUL CUSTOMER FOCUSED BUSINESS STRATEGY

A culture of customer focus is also fostered with regular training sessions or seminars organised by the company for its personnel....

WHY IS A SALESFORCE IMPLEMENTATION PARTNER VITAL FOR A BUSINESS

A Salesforce implementation partner provides assistance in Salesforce implementation and customization to fit your specific business requirements....

DECODING SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT FOR YOUR SOCIAL CHANNELS

Social CRM has many CRM features with the additional factor of social media management. Still social CRM, like traditional CRM remains clearly oriente...

MAIN REASONS WHY YOUR SALES TEAM IS NOT USING THE DEPLOYED CRM

CRM increases their workload. Most people feel that desktop CRMs are the only option that ties them to the office with increased workload and long hou...

WAYS ARTIFICIAL INTELLIGENCE STRENGTHENS AND OPTIMIZES CRMs

AI works on a technology known as “machine learning”. Machine learning is the concept of having computers learn from data with minimal programming...

INTEGRATE SALESFORCE WITH THE APPS/TOOLS YOU USE EVERYDAY

Integration with Salesforce CRM lets users converse in real-time between Slack and Salesforce Chatter, leading to enhanced collaboration and yield and...

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