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Customers and their happiness are the reason why businesses exist and thrive. They are at the heart of every business of any nature & size, and one sh...
Its never too late for anything. This applies to all most all aspects of life such as getting a wardrobe makeover, beginning a fitness program, starti...
Small and Medium sector companies are usually family or partnership based enterprises. They have their own set of challenges and issues...
With data integrated, there is a unified view (360 degrees) of the customer lifecycle. Everyone has access to the same data and can work together. ...
An important role in the digital transformation of a business is a reflection of the current state of affairs. An honest reflection can lead to strate...
Artificial intelligence (AI) is continuing its migration out of the research lab and into the world of business. AI walks side by side in this journey...
A culture of customer focus is also fostered with regular training sessions or seminars organised by the company for its personnel....
A Salesforce implementation partner provides assistance in Salesforce implementation and customization to fit your specific business requirements....
Social CRM has many CRM features with the additional factor of social media management. Still social CRM, like traditional CRM remains clearly oriente...
CRM increases their workload. Most people feel that desktop CRMs are the only option that ties them to the office with increased workload and long hou...
AI works on a technology known as “machine learning”. Machine learning is the concept of having computers learn from data with minimal programming...
Integration with Salesforce CRM lets users converse in real-time between Slack and Salesforce Chatter, leading to enhanced collaboration and yield and...