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“ If you have a good support system to support your Salesforce CRM, then you can't go wrong in your business. “ – Quote by Mr. RS Mann, Global CRO, Codleo Consulting, Salesforce Consultant.
Now that you have successfully deployed Salesforce CRM in your company, the work has just begun. To ensure that all goes well along with your deployment, you need to contact Salesforce support services with the right Salesforce Consultant for as long as you feel the need for one. If you are wondering why you would need such a partner, then the below blog is just right for you. So, let’s read and familiarise ourselves with their responsibilities and how they will benefit your business & you.
The 4 Responsibilities of your Salesforce Support Partner / Salesforce Consultant are:
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Move to the happening Lightning version. As we all familiar with Salesforce know that they currently offer two versions – the outdated classic and the bold lightning. Eventually, Salesforce will stop supporting the classic version. Plus, all new features will be on the lightning platform. So, it is in the interest of all business entities to move to the lightning version sooner or later. Your assigned Salesforce Consultant will help you with the move. It is a key responsibility of Salesforce Support Services.
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Keeping up to speed with new releases and security updates. With 3 editions being launched annually by Salesforce, the influx of new releases, features, and security issues is a constant flow. It is the responsibility of the Salesforce Support Services vendor to ensure that the best and most relevant version and its features etc are with you. This is the hallmark of a good Salesforce CRM Support partner / Salesforce Consultant.
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Managing data fixes and optimizations. Salesforce Support Services includes determining whether the data needs to be mopped up well, creating an optimal back – up the scheme, and improving the holistic capabilities of your data bank. Get in touch with Codleo Salesforce Consultant for support.
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Intensive technical support always. A good Salesforce Support Partner like us provides comprehensive technical support 24 x 7, 365 days a to ensure that your business performs optimally. Your success is our success. The support could be onshore and offshore, as part of your needs and other criteria provided by the Salesforce Consultant.
Codleo Salesforce Consultant provides excellent support services that will ensure you get the best out of your Salesforce CRM. Get in touch today to get a quote regarding the same.
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About the Author
Mohit Sharma
Mohit is Practice Lead, 15x Certified Salesforce Consultant, Salesforce trainer, blogger, writer, and full-time husband. With over 8 years of experience implementing Salesforce, and an obsession for innovation, ready to tackle any new project that comes his way.
